Privacy Policy
Last Updated: 23 Sep 2026
At The Glow By Natural, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order, subscribe to our updates, or contact us, we may collect certain information, including:
Personal Information
Full name
Billing and shipping address
Email address
Phone number
Account login information
Order and purchase details
Information you provide when contacting customer support
Payment Information
When you make a purchase, payment information may be processed by our third-party payment providers. We may receive information related to your transaction, such as payment status, transaction ID, and payment method.
We do not normally store your complete credit/debit card or banking details on our own servers.
Technical Information
When you visit our website, certain information may automatically be collected, including:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on the website
Referring website
Website interaction and usage information
2. How We Use Your Information
We may use the information we collect to:
Process and fulfill your orders
Process payments and provide order confirmations
Deliver products to your address
Provide customer support
Manage your customer account
Respond to inquiries and requests
Improve our website, products, and services
Personalize your shopping experience
Send order-related communications
Send promotional emails or offers where you have provided appropriate consent
Detect and prevent fraud, abuse, and unauthorized activity
Comply with applicable legal and regulatory requirements
3. Cookies
Our website may use cookies and similar technologies to provide a better browsing and shopping experience.
Cookies may help us:
Keep products in your shopping cart
Remember your preferences
Keep you signed into your account
Understand how visitors use our website
Improve website performance
Provide relevant marketing and advertising
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
4. How We Share Your Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers who help us operate our business, including:
Payment processing providers
Shipping and delivery partners
Website hosting providers
Website analytics providers
Marketing and communication platforms
Customer support services
Fraud prevention and security providers
These service providers are only given information reasonably necessary to perform their services.
We may also disclose information where required by law, legal process, court order, or government authority, or where necessary to protect our legal rights, customers, website, or business.
5. Payment Processing
Payments made through our website may be processed by secure third-party payment gateways.
Depending on the payment method you choose, your payment information may be handled directly by the relevant payment provider according to its own privacy policy and terms.
The Glow By Natural does not have access to your complete payment credentials when they are securely processed by the payment provider.
6. Order Information
When you place an order, we collect information necessary to process and deliver your purchase.
This may include:
Customer name
Contact information
Billing information
Shipping information
Products purchased
Order amount
Transaction information
Order history
This information allows us to process your order, provide delivery updates, handle returns or refunds, and provide customer service.
7. Marketing Communications
If you subscribe to our newsletter or promotional communications, we may use your email address or other contact information to send you information about:
New products
Special offers
Discounts
Promotions
Brand updates
You can unsubscribe from promotional communications at any time by using the unsubscribe option included in the communication or by contacting us directly.
Please note that you may still receive essential transactional communications, such as order confirmations, shipping updates, or important account notifications.
8. Third-Party Services and Links
Our website may contain links to third-party websites, services, social media platforms, or payment providers.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of any third-party service you visit.
9. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
Complete transactions
Provide services
Maintain business and transaction records
Resolve disputes
Prevent fraud
Comply with legal, accounting, or regulatory obligations
When information is no longer required, we may securely delete or anonymize it where appropriate.
11. Your Privacy Rights
Depending on applicable laws, you may have certain rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Opt out of marketing communications
Request information about how your data is used
To make a privacy-related request, please contact us using the details provided below.
12. Children’s Privacy
Our website is not intended to knowingly collect personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to remove the information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or legal requirements.
Any updated version will be posted on this page with a revised “23 Sep 2026” date.
We encourage you to review this page periodically to stay informed about how we protect your information.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
The Glow By Natural
Website: https://theglowbynatural.com/
Email: support@glowbynatural.com
Phone: +91-9729457482
Address: Near Nabha Gate Sangrur , Punjab
We will make reasonable efforts to respond to privacy-related requests within an appropriate timeframe.
15. Consent
By using our website, creating an account, placing an order, or providing your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above.
